Contact FurShipper anytime for help with an active pet transport, urgent dispatch assistance, or to verify a carrier’s USDA credentials. Our dedicated Pet Logistics Concierge is on standby around the clock, ready to answer your questions and keep your pet’s journey on track.
HELP & SUPPORT
READ EVERY TICKET
EVERY HANDOFF
VERIFIED CARRIERS
Choose the right team for your question, whether you’re planning a trip
Want to confirm a driver's USDA registration or insurance before your pet's trip? Email our verification team with the driver's name or profile link. Drivers can also use this address to submit
Driver Onboarding & Compliance
Had a problem with your pet's trip or a driver? Our FurShipper support team takes every complaint seriously. Email us with your trip details, and we'll review the issue and follow up with you promptly.
Driver Onboarding & Compliance
Prefer email? Contact FurShipper with questions about bookings, active trips, or driver onboarding, and our team will get back to you as quickly as possible.
Driver Onboarding & Compliance
SEND US A DIRECT MESSAGE
Fill in the details below. Requests are instantly prioritized by trip urgency.
Full telephone support & route planning concierge. Average response time < 15 mins.
Weekend logistics coverage. Scheduled departures & route updates actively managed.
Weekend logistics coverage. Scheduled departures & route updates actively managed.
All messages received outside standard phone windows
receive triage ticket response within 24 hours
guaranteed.
