Help Center

34 articles found

Customers

Creating Your FurShipper Account

Set up your FurShipper account by signing up directly or converting a guest booking.

1 min read Getting Started
Drivers

Registering as a FurShipper Driver

Sign up and complete the driver onboarding flow before your first bid.

1 min read Getting Started
Drivers

Completing Driver Verification

Upload your ID, license, and insurance to get Verified and start bidding.

1 min read Verification & Documents
Customers

How to Book a Pet Delivery

Describe your pet and route once, then let licensed drivers bid on the job.

1 min read Booking & Bids
Customers

Adding & Managing Your Pets

Keep pet profiles complete so drivers can prepare for medication, feeding, and special care.

1 min read Getting Started
Drivers

Adding Your Vehicle Information

Add your vehicle details so customers can review them before accepting your bid.

1 min read Getting Started
Drivers

Accepting the Driver Agreement

Accept the one-time driver agreement to complete registration.

1 min read Getting Started
Customers

Understanding Driver Bids — Reviewing, Accepting & Declining Offers

Review, accept, or decline driver bids on your delivery request.

1 min read Booking & Bids
Customers

Checkout — Booking Fee, Pet Protection Plan & Coupon Codes

Complete checkout, add Pet Protection Plan coverage, and apply coupon codes.

1 min read Payments & Billing
Drivers

Setting Up Your Driver Subscription

Activate your driver subscription to unlock bidding on deliveries.

1 min read Payments & Billing
Drivers

Finding & Bidding on Available Deliveries

Browse open delivery requests and place competitive bids.

1 min read Booking & Bids
Customers

Your Pickup & Delivery PINs Explained

PINs prove your pet was handed over and received by the right person.

1 min read Trips & Tracking

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