Customers 1 min read

Understanding Driver Bids — Reviewing, Accepting & Declining Offers

Once your request is published, verified drivers can submit offers. You choose who transports your pet.

Reviewing a bid

  1. Open My Deliveries and select your active request.
  2. Each bid shows the driver’s offer amount, proposed pickup date, and estimated delivery date.
  3. Tap a driver’s name to view their public profile — rating, completed deliveries, vehicle, and past customer reviews.

Accepting an offer

Declining an offer

  1. Click Decline on any bid you don’t want to accept — this does not affect other bids on the same request.
Tip

A driver can update their bid amount or dates while it's still pending — check back if you're comparing offers over a few hours.

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